We characterize “personal information” as data that pertains to an identifiable person, either independently or when combined with other details, enabling the identification of an individual. Please be aware that personal information does not encompass business contact information, such as your name, job title, business address, or telephone number.

In the course of our immigration services, we may collect various types of personal information that are crucial for the successful handling of your case. This information may include but is not limited to:

-Contact Information: This comprises your name, postal address, email address, and telephone number.

-Identification Information: To assist with immigration and identity verification, we may collect documents such as passports, driver’s licenses, and other relevant identification documents.

– Immigration History: Information pertaining to your immigration history, encompassing past applications, visa records, and current immigration status.

-Financial Information: In specific instances, we may require financial information, such as bank statements or proof of funds, as it pertains to your immigration application.

-Biographical Information: Details concerning your background, family members, and other personal information necessary for immigration applications.

-Communication Data: Information shared during our communications, including emails, letters, and other correspondence related to your immigration case.

-Website Usage Information: Technical data linked to your visits to our website, including IP addresses, browser information, and information collected through cookies (please see our Cookies Policy for details).

Why do we Collect Your Personal Information

East West Migration Pvt. Ltd acquires, utilizes, and shares personal information for the purposes initially outlined at the time of collection or as allowed or obligated by relevant regulations. These objectives encompass a range of activities, including but not limited to:

– Sharing personal information with third parties in the course of legal representation or service provision. These third parties may include immigration authorities, adverse parties, interested parties, foreign lawyers or counsel, courts, experts, and witnesses.

– Establishing and maintaining commercial relationships with our clients. This includes activities such as managing billing, client accounts, processing payments, minimizing the risk of non-payment, and ensuring the collection of outstanding payments.

– Facilitating and providing legal services in the context of immigration matters.

– Maintaining open and effective communication with you regarding your immigration case, updates, and necessary information.

-Conducting due diligence regarding our clients, which entails gathering necessary information and identifying potential risks related to anti-corruption measures and conflicts of interest.

-Taking preventive measures against fraud and carrying out any required background checks as stipulated by relevant laws and regulations.

-Facilitating the usability and functionality of our website, including monitoring its usage and addressing inquiries submitted through our website.

-Supporting our business development and marketing initiatives, which involves informing both current and prospective clients about our new services, sharing updates on recent legal developments, and extending event invitations with the prior consent of the individuals involved.

-Verifying your identity and ensuring compliance with respective country’s immigration regulations.

– Enhancing the quality and functionality of our services and website.

– Please take note that we do not actively gather information from individuals under the age of 16.

Consent

In general, East West Migration Pvt. Ltd typically obtains the necessary personal information directly from you, with your consent, unless there are exceptions permitted by law.

There may also be occasions when we gather personal information from third parties or from publicly available records, in accordance with legal provisions or with your consent.

East West Migration Pvt. Ltd will not collect, use, or disclose personal information without your consent unless it is authorized or required by applicable regulations. For instance, East West Migration Pvt. Ltd may be compelled to do so without seeking your consent in the following circumstances:

-When we receive personal information from a third party on behalf of our client while providing our services.

-In situations involving security, medical, or legal reasons where obtaining your consent is not feasible.

-For the purposes of fraud detection, prevention, or law enforcement, where seeking consent would hinder the effectiveness of the process.

Please note that you have the right to decline providing us with personal information. Additionally, you can, subject to reasonable notice and any relevant legal or contractual obligations, withdraw your consent regarding the use of personal information that has already been collected by contacting our Privacy Officer. It’s important to understand that refusing to disclose information or withdrawing your consent may affect our ability to provide certain services to you.

East West Migration Pvt. Ltd may also seek your consent for secondary purposes, such as inviting you to event or training sessions, conducting market research, or updating our databases. As previously mentioned, we will specifically request your consent for such activities. Furthermore, you can withdraw your consent for secondary purposes at any time, and this will not impact our ability to provide our core services to you.

Disclosure and sharing of Personal Information

We may share your personal information under the following circumstances:

– With government authorities, immigration officials, law enforcement agencies when required, and relevant agencies to facilitate your visa application and the rendering of our service.

-We are committed to a conservative approach in collecting personal information, strictly limiting it to what is essential for the intended purposes. We want to assure you that we will neither disclose nor utilize your personal information for any other reasons unless you provide explicit consent or if compelled by legal obligations.

-Additionally, as detailed in the Security Safeguards for Personal Information section, access to your personal data is granted only to authorized individuals who have a defined purpose for accessing it.

– With trusted third-party service providers who assist us in delivering our services effectively.

– When legally mandated or to protect our legal interests, we may disclose your information to legal and regulatory authorities.

– We engage third-party service providers, which may encompass services associated with our website (such as hosting and security, among others) and Information technology. When sharing personal information with these providers, we strictly limit the information provided to what is essential for them to perform their designated services. Additionally, these suppliers are contractually obligated to uphold the confidentiality of the information they receive.

– Under no circumstances will East West Migration Pvt. Ltd ever sell or trade your personal information in exchange for any form of payment.

Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy and to comply with Canadian laws and regulations.

Upon the conclusion of the applicable retention period, any personal information retained by East West Migration Pvt. Ltd will either be securely destroyed, deleted, or rendered anonymous.

Furthermore, as previously mentioned, your personal information may be stored within Canada or in foreign jurisdictions. It’s important to note that we diligently implement the essential security measures and maintain relevant contractual agreements to safeguard your personal information, regardless of its location. Your privacy and data security are paramount to us.

International transfer of Personal Information

On occasion, East West Migration Pvt. Ltd collaborates with foreign correspondents to facilitate various services, such as trademark or patent registrations. Additionally, as part of our regular business operations, we may engage service providers located outside of Canada, including areas beyond the province of Quebec. As a result, it is possible that certain portions of your personal information may be transferred to locations outside of your province, territory, state, or country of residence.

In such instances, we want to assure you that we will take measures to ensure the security and privacy of your personal information during these transfers. This may involve ensuring that the countries receiving your personal information have obtained an adequacy decision from the competent authority, or that we employ appropriate technical, organizational, contractual, or other lawful means to adequately protect your personal information.

If you have any further questions or concerns regarding the above, please do not hesitate to reach out to our Privacy Officer, whose contact information is provided below.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We are dedicated to applying appropriate security measures tailored to the type of data we handle, adhering to industry-recognized standards.

We have also established and maintain physical, technical, and administrative safeguards to prevent:

-Accidental or unlawful destruction of data.

-Unintended data loss.

-Unauthorized disclosure of information.

-Unauthorized alterations to data.

-Unauthorized access to data.

-Any illicit or unauthorized processing of data.

Also, it’s important to acknowledge that no method of data transmission over the internet or electronic storage is entirely immune to security risks. Therefore, we advise you to exercise caution while using the internet.

Your Privacy Rights and Safeguards

At East West Migration Pvt. Ltd, we are committed to addressing your privacy concerns promptly and effectively. Your trust in us is paramount, and we take all necessary measures to safeguard your personal information.

We provide several rights and safeguards to ensure the protection of your personal information:

-You have the right to access, correct, or delete your personal data held by us. If you wish to exercise any of these rights or if you have any questions about your personal data, please do not hesitate to contact us using the information provided below.

– In certain circumstances, you may request the deletion of your personal information from our records.

– You can request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

– You have the right to object to the processing of your personal information, especially when it is processed for direct marketing purposes.

– You can request the restriction of processing of your personal information in specific situations, such as when you contest the accuracy of the data.

– If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

– If you have concerns about our handling of your personal information or suspect any compromise of your personal information, you can contact our Privacy Officer (see below) to address your issues. You also have the right to lodge a complaint with the appropriate data protection authority. Your vigilance in reporting such concerns is highly valued.

East West Migration Pvt. Ltd is committed to educating its employees about the critical importance of maintaining the confidentiality of personal information. We exercise caution and care when disposing of or destroying personal data to prevent unauthorized access by external parties. We have established various safeguards, including:

-Implementing access restrictions to our offices and computer systems.

-Providing comprehensive training to our staff on data security best practices.

-Mandating that agents and suppliers of goods and services, who have access to personal information, sign confidentiality agreements and adhere to security measures that meet our stringent standards.

Our commitment to your privacy and the security of your personal information drives us to implement and maintain these safeguards diligently.

Internal Links to Other Websites

Please be aware that this Privacy Policy exclusively pertains to our website and its practices. It does not extend to other third-party websites that you might access through links on our site. We do not assume responsibility for these third-party websites, their content, or how they handle your data. Therefore, any personal information you transmit through these external sites is subject to the privacy policies and practices of those individual sites. We strongly advise you to review the privacy policies of these third-party websites to ascertain how they protect your personal information. Your diligence in this matter is important for your data security.

Use of Cookies on Our Website

A cookie is a small data file that your web browser creates and stores on your computer, mobile device, tablet, or a similar device when you visit a website. Cookies are utilized by websites to retain specific information about your preferences, making it easier for you to navigate and access content within our online services. Importantly, cookies can only be accessed by the website that originally placed them on your device.

On the East West Migration Pty Ltd. (www.eastwestmigration.com.au) website, we make use of specific cookies for the following purposes:

Storing User Preferences: Cookies help us remember your settings and preferences, such as your chosen province or language.

Generating Statistical Insights: Cookies assist us in gathering statistical data, including information about the popularity of our website pages, the average number of pages visited, and the typical duration of user visits. This data helps us enhance our services.

Performance Analysis: Cookies play a role in our analysis of website performance. They enable us to understand which features are favored by users and which may need adjustments.

It’s important to emphasize that cookies are used solely to recognize you as a user and do not reveal your personal name or address. We prioritize your privacy, and cookies are employed to enhance your online experience with us.

You can prevent our website’s personalization features by disabling cookies in your browser or mobile device settings. However, it’s important to be aware that if you choose to do so, certain pages or sections of our website may not function correctly, and some features may become inaccessible.

Use of Online Analytics

East West Migration Pvt. Ltd use Google Analytics, a tool provided by Google Inc., to scrutinize the browsing behavior of our website’s visitors. This tool enables us to gather various insights, including:

• The total number of website visitors.
• The specifics of their web browsers, language preferences, and operating systems.
• Screen resolutions.
• The identity of their service providers.
• Details about the date, time, and duration of their visits.
• Geographic location, including the country or province from which the website is accessed.
• Demographic data, such as age and gender.
• Pages visited during their session.
• The source of traffic, whether organic, direct, reference, or via social media.
• Areas of interest.
• Search terms used within the website’s search fields.

The data collected through Google Analytics aids us in analyzing the usage of East West Migration Pvt. Ltd.’s  website and generating statistical reports on visitor interactions.

Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in our practices or to comply with legal requirements. We will notify you (emails, online notices, etc.) of any significant changes by posting the updated Privacy Policy on our website. Otherwise, this updated notice will serve as sufficient notification to you. By continuing to use the website or providing us with your Personal Information, you are indicating your consent to any modifications made to our Privacy Policy.